Q&A:
Our TV light strips undergo strict testing before shipment, so most TV light strips have no problems. If you receive a TV light strip with some beads not lit, you can follow the following three steps:
Firstly, confirm whether the TV light strip has been plugged into the 4 wires, and the most important one is not to miss the HDMI input source (i.e. the wiring of the TV box or PS4/PS5 game console: As shown in Figure 1, the wiring for the TV box or PS4/PS5 game console is missing. The correct wiring is shown in Figure 2.
)—After confirming this step, proceed to the second and third steps.
Second, press the reset button for 5 seconds to automatically restart the LED strip
thirdly, unplug the power supply of the light strip and then plug it back in
You first perform the second step to see if the light strip can work properly. If it cannot work properly, you can perform the third step after 10 minutes.
Many customers use the above three methods to solve the problems you encounter, if there are still issues, please feel free to contact me at any time
Figure 1:
TV box’s wiring is missing
Figure 2:
Proper wiring: The control box of the TV strip must have 4 connecting wires (most importantly, do not miss the wiring of the TV box or game console, as shown in the following picture2 and video)
Tips:
⚠️ Please note that this TV strip does not require downloading any applications. It belongs to the plug and play style. Please confirm that your TV must be equipped with a TV box to use this TV strip (as shown in Figure 2 above), and that your TV and TV box must be HDMI 2.0 version to use. Our TV light strip is not compatible with any HDMI 2.1 devices
This TV backlight cannot be used alone with a smart TV and must be connected to the TV box
Unable to work with the built-in smart TV app, requires HDMI input.
Four major advantages of choosing our product:
👉 Increase heat dissipation holes, reduce heat generation, and prolong service life
👉 This TV backlight uses imported chips from the United States, providing faster and more accurate color selection and solving flicker problems
👉 No need for APP and WiFi operation, convenient for installation
👉 Added options of 40-50 inches, allowing you to choose according to your TV size
Parameters:
1. Light strip:
DC12V/5050RGB, 30LED per meter
2811IC, double-sided blackboard, drip glue (PU) waterproof, single
Edge out 1.2 meters of wire
2. Back glue: Red 3M genuine VHB
3. HDMI cable 1.5 meters, 1 PCS
4. Adapter: 24W power supply (European/American standard)
Click on the following image to purchase another TV light strip set, which includes one TV light strip and two TV light strip groups, which will make your TV wall color effect more rich and full ▼▼
Size:
The length of the light strip (length * width):
40-50 inches: 50 x 90cm (total length: 2.8m)
55-65 inches: 70 x 120cm (total length: 3.8m)
About Shipment
1.If you choose to ship from China, we ship by the AliExpress Standard Shipping; if you choose to ship from overseas warehouses, we will ship by the local logistics delivery.
2.Your order is generally shipped within 24h, please kindly be more patient to wait.
3.Anything please feel free to let me know,we will solve it for you as soon as possible.
About Feedback
1.Your confirmation will be highly appreciated after receiving the items. Once you have received the product, hope you could leave us a positive feedback(4 or 5 stars).
2.BEFORE you leaving the negative feedback. PLEASE contact us at first, and we can help you solve the problem.
3.We strive to do better and make you feel satisfied!
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