At Dizidash, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services. We comply with the General Data Protection Regulation (GDPR) and ensure that your personal data is handled lawfully and transparently. By using our site or services, you agree to the practices outlined below.
Information We Collect
We collect the following types of information:
Personal Data: This includes your name, email address, phone number, billing and shipping addresses, payment details, and any other information you provide when creating an account, making a purchase, or contacting us.
Automatically Collected Information: We collect technical data like your IP address, browser type, operating system, and browsing activity through cookies and similar technologies to enhance your user experience.
Cookies: We use cookies to track preferences, analyze trends, and personalize your interactions with our site. You can control cookie usage through your browser settings.
How We Use Your Information
Dizidash processes your personal data for the following purposes:
To fulfill your orders for electronics and fashion items, including payment processing and product delivery.
To communicate with you about your purchases, account information, promotions, and updates.
To improve our website functionality, product offerings, and customer services.
To provide customer support and resolve issues.
To comply with legal requirements and protect our business interests.
Legal Basis for Processing
Under GDPR, we process your personal data based on one or more of the following legal grounds:
Contractual Necessity: Processing is necessary to complete your orders and deliver services.
Legitimate Interests: Processing helps us improve and protect our services, provided it does not override your rights.
Consent: Where required, we will ask for your consent, for example, when sending marketing communications.
Legal Obligations: We process data to comply with laws, such as tax regulations.
Sharing of Information
We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers, such as payment processors, delivery services, and IT support, who assist in fulfilling your orders and managing our operations. These parties are contractually required to safeguard your data.
We may also disclose information:
To comply with legal obligations, such as responding to lawful requests from government authorities.
To protect the rights, safety, and property of Dizidash, its customers, or others.
Your Rights Under GDPR
As a resident of the European Economic Area (EEA), you have the following rights:
Access: You can request a copy of the personal data we hold about you.
Rectification: You can request that we correct or update inaccurate data.
Erasure: You can request that we delete your personal data where it is no longer necessary for processing.
Data Portability: You can request a copy of your data in a structured, machine-readable format.
Objection: You can object to the processing of your data for direct marketing or other purposes.
Withdraw Consent: You may withdraw your consent for processing at any time where consent is the legal basis.
To exercise any of these rights, please contact us at [Customer Support Email].
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., for tax or legal reporting purposes).
International Data Transfers
Dizidash may transfer your personal data to countries outside the EEA. In such cases, we ensure that adequate protections are in place, such as standard contractual clauses approved by the European Commission.
Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware of such information, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting a notice on our website or contacting you directly.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: Info@dizidash.com
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